Your appeal
You must have a final determination by Social Security Scotland before you can appeal to the Chamber. The types of benefit you can appeal are listed on the about us page
Making an Appeal
If you feel that Social Security Scotland has made a mistake when deciding whether you are entitled to a benefit you can make an appeal. This includes a decision on whether you are eligible for a grant or on the amount of benefit paid.
An appeal can be made after you receive notice of the re-determination by Social Security Scotland or after being notified by Social Security Scotland that they have failed to re-determine the benefit in time.
You can let Social Security Scotland know that you wish to appeal by:
- Filling in the appeal form which came with your re-determination decision letter, or by
- Calling 0800 182 2222, to complete the form over the phone.
You must appeal within 31 days from the date of your re-determination letter.
Appeal about the process
On occasion there may be a reason to appeal if you feel the process has not worked correctly.
You can do this if:
- Social Security Scotland told you that your application for benefit has not been accepted
- Social Security Scotland told you that your re-determination request did not have the correct information
- Social Security Scotland told you that your re-determination request was late and that you had no good reason for the delay
With this type of appeal you need to apply directly to the Chamber.