Your hearing

You have choices as to how you want your appeal to proceed. There are alternatives.

Firstly it may be possible for the tribunal to reach a decision based on the papers.  This is called a determination on the papers and you will be asked if you want to proceed this way. You will not need to attend a hearing. Both you and Social Security Scotland, must agree to this.

The decision will be made based on the papers before the tribunal, including your notice of appeal and any other documents you have provided. No parties will be heard or attend. You will not be informed of the date the determination will be made but will of course be advised on the outcome.

 It may be the tribunal considers it needs further information to make a fair and informed decision and in these circumstances you and/or Social Security Scotland may be requested to provide that further information. Should that happen you will be given a further opportunity to tell us how you want your appeal to proceed. You can choose to continue by determination on the papers

Secondly you can attend a hearing. This is called an oral hearing. An oral hearing can be conducted via teleconference, videoconference or in-person. We will ask you to confirm which type of hearing you wish to attend when we correspond with you. Most hearings are conducted by teleconference.

You should submit any evidence you have before the oral hearing takes place and you can do that by using the postal address here or by emailing copies to

This mailbox has an automated response and we cannot respond to requests for advice or general enquiries.

A representative from Social Security Scotland may also attend an oral hearing.

What happens at a hearing?

Adult Disability Payment appeals and Child Disability Payment appeals will be heard by three members of the chamber; a legally qualified member who is the Convener, a medically qualified member and a disability qualified member.

If you are attending an in-person oral hearing we will try to arrange the hearing at a location convenient to the person who is appealing the decision.

You can bring someone to support you, such as a family member or friend, and/or have a representative at the hearing. More information about this is available at Support and Assistance.

If you participate in the oral hearing and we encourage you to do so:

The hearing will not be very formal. The tribunal is not a court.

You will have the opportunity to explain the reasons for your appeal. You will be asked questions about your appeal by the tribunal members.

We will record the hearing but the recording is only for the use of the tribunal.

Social Security Scotland may also be at the hearing. They may also ask you questions. They are not part of the tribunal and have no input into the final decision which is for the tribunal members alone.

The outcome decision may be given to you at the time or more likely sent out after the hearing.

The Social Security Chamber is independent and impartial.

If you require support, for example, an interpreter or use of a hearing loop you should request this when you make an appeal. The hearing may be delayed otherwise.